Legal
Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly: name, email address, username, and KYC documents (government ID). We also collect usage data such as tournament participation, match results, and wallet transactions.
2. How We Use Your Information
We use your information to: operate and maintain the Platform, process tournament entries and prize payments, verify your identity via KYC, communicate platform updates and tournament notifications, and comply with legal obligations.
3. KYC Data
Document numbers submitted for KYC are hashed using SHA-256 before storage. The original document number is accessible only to authorized admin staff for verification purposes. Document images are stored securely on encrypted servers.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with: payment processors to facilitate withdrawals, government authorities if required by Indian law, and service providers who operate under strict confidentiality obligations.
5. Data Retention
We retain your account data as long as your account is active. KYC records are retained for a minimum of 5 years as required by applicable financial regulations. You may request deletion of your account, subject to legal retention requirements.
6. Cookies
We use session cookies strictly necessary for authentication. We do not use third-party tracking cookies or sell browsing data to advertisers.
7. Security
We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No system is 100% secure; please use a strong, unique password.
8. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us via Discord or email. We will respond within 30 days.
9. Changes to This Policy
We may update this Privacy Policy. We will notify registered users of material changes via email or an in-app notification.
10. Contact
For privacy-related questions, contact us at support@ffxesports.app or through our Discord server.